Cookie policy
Last updated 24 October 2026
We keep cookies to a minimum. Our visitor statistics are cookieless.
Strictly necessary (always on)
| Name | What it does | Lasts |
|---|---|---|
sid | Set on your first visit. It protects our forms against cross-site attacks, keeps you logged in when you sign in and remembers your answers to Spot my contracts and the plan you picked until you sign up (the answers are kept on our server for 7 days). | Up to 30 days after your last visit |
sk_chat_v1 (local storage) | Only once you start a live chat: keeps the conversation open as you move between pages (see Live chat). | Cleared the next time you visit after 24 hours without using the chat, or straight away when you choose "Start a new chat" |
bl_spot_v1 (session storage) | Only while you fill in Spot my contracts: keeps your answers if you reload the page. | Until you close the tab |
These don't need your consent under the Privacy and Electronic Communications Regulations, because they're strictly necessary for the site to work or for something you've asked for.
Optional advertising and analytics cookies (only if you accept)
We don't currently use any optional cookies.
Changing your mind
You can block or delete cookies in your browser settings.