ICT Managed Service Partner

As published

The ICT Support at LAAT is currently provided by a single outsourced support provider who provides a mix of scheduled onsite visits and remote support. This contract will end in March 2027, and so the Trust needs to run a procurement to ensure continuity of service. In addition to this, the Trust is planning a major ICT related investment and commitment to pupil learning by implementing a Trust wide 'One to One' (hereafter, 1:1) mobile device scheme for its students. The Trust has already piloted a 1:1 mobile device scheme using Apple iPads so the Trust understands its requirements clearly. Going forward, given both the scale of the requirement and the need to sustain and develop the programme over five years the point has been reached where a significant procurement exercise is needed to both be compliant with the Procurement Act and ensure best value with a capable partner going forward. Therefore, LAAT is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to work with them in the support, delivery and development of their ICT provision over the next five years providing both the Managed Service Support and potentially 1:1 devic...